Customer Service

VITAOXY Hyperbaric Service and Maintenance

VITAOXY Industries offers expert service and maintenance for hyperbaric chambers, led by a team of experienced professionals. Our services encompass certified support, chamber maintenance, repairs, overhauls, and chair service, ensuring optimal operation and customer satisfaction. We are the go-to for reliable and skilled hyperbaric chamber servicing.

  • Remote Support

    Remote
    Support

    • Engineers available 24/7, response within 2 hours

    • Video diagnosis and remote troubleshooting – 80% of issues resolved within 30 minutes

    • Remote training for your local operators

  • Warranty Terms

    Warranty
    Terms

    • 24 months for complete system, 36 months for core components(compressor, oxygen sensor, safety valve)

    • Parts, labor, and shipping covered during the warranty period

    • Extended warranty plans available upon expiration

    • Same fault component re-warranted for 6 months

  • Service Team

    Service
    Team

    • Factory-certified engineers with annual retraining

    • Regional distributors / authorized service partners in key overseas markets

    • Dedicated account manager for proactive maintenance reminders and annual inspection coordination